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Frequently Asked Questions

General

Details

Can I order my Lipsmackers over the phone?
Can I add something to my order once I already checked out from Lipsmacker.com?
What forms of payment are accepted on Lipsmacker.com?
Shipping

Details

How do I know that my order is processing?
I saw that my order is “On Hold”, what does that mean?
When will my order be shipped?
What if I did not receive an email with my tracking information?
What if my tracking information given to me does not work?
How long does it usually take for my package to arrive to me?
What if I have not received my package after 10 days?
What if my tracking information says that there was a delivery exception on my shipment?
Products

Products

What benefits do Lip Smackers have?
What are Lip Smackers made of?
Are there animal by-products in Lip Smackers?
Does Lip Smacker test on animals?
Where are Lip Smackers made?
Are Lip Smacker lip balms toxic if eaten?
Privacy

Privacy

Are my details secure?
Does anyone else see the information I provide Lipsmacker.com?
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